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Collection Practices in
Your Practice
Special
Guest Author, Bethellen Keefe
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One of the more common problems with
collections in the healthcare practices
today are:
- Not having a proper policy in place
for collections. Some practices don't
have Policy & Procedures manuals at
all, let alone one that contains
collection procedures once an account
has become delinquent.
- Having collections policies in
place that aren't followed. This can be
due to several reasons such as turn
over of employees. The responsibility
has been delegated to someone who is
not a good candidate for collections.
(It takes a special person).
Read more...
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Our Financial
Conscience-What has Become of
It?
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When I was a
child in the 60's and 70's my parents
paid cash for everything. Not because
they were wealthy but because they
thought if they didn't have the cash to
purchase something they couldn't afford
to buy it.
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Small Business Website
Mistakes
-Part 2
Special
Guest Author, John Kelly
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In my first article, I
introduced a minimum of twelve
mistakes commonly found with small
business websites resulting in poor
search engine rankings. In part two,
I'll break down each of these areas
in more detail and provide a few
examples for clarification.
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Tips to Organize Your
Email
Special Guest
Author, Dina M. Durrer,
MBA
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Whether
overwhelmed by piles of papers and
files everywhere or an email inbox
woefully exceeding capacity, a few
simple strategies can help you take
control of the information overload
that bombards you every day.
Getting organized requires going
through the four steps of (1) Purging,
(2) Sorting, (3) Arranging and (4)
Maintaining.
PURGE
Step One: Get rid of everything you do
not need, want or use. Do not keep
anything that is not current, necessary
and used regularly. When managing
information, learn to archive items
that you need to keep, perhaps for
legal or accounting purposes, but don't
otherwise need to access on a regular
basis. Delete any emails that you no
longer need and shred documents that
you do not use or need to
archive.
SORT
Step Two: After you dispose of the
trash, sort what remains. Sort your
data into categories that make sense
for your home or business. Set up
folders in your email account to save
important emails by category. Remember
that you can create folders within
folders for a deeper level of
specificity. Always name the folder (or
label the box/file for paper documents)
with the contents and an expiration
date. Most importantly - don't forget
to backup your electronic files! The
best system of folders can be erased in
seconds with a hard drive crash.
ARRANGE
Step Three: Arranging means putting
important items and files where they
will be most useful. The area within
arm's reach while sitting at your desk
is the most valuable real estate in
your office/home office. Likewise, the
first few folders in your Inbox or
shortcuts that reside on your PC
desktop are prime locations. Files or
messages that you refer to frequently,
especially daily, should be kept close
at hand.
A key to any filing system is to keep
it simple but effective. Creating
complex rules about color coding,
naming, and sub-divisions will impede
you from using the system long-term. If
it is cumbersome to create new folders,
you probably will just let the
paperwork pile up in your inbox. Keep
your system simple and
manageable.
MAINTAIN
Step Four: Create systems that support
your newly organized space, email, and
files. Gaining clutter seems all
too easy and losing it always a battle.
By implementing structures that support
your new system, you will be more
likely to maintain the
organization.
When it comes to email, creating rules
to deal with email that you receive on
a regular basis is critical to being
organized. Use the Create Rule function
(found in Microsoft Outlook and other
email management software) to specify
which folder email should go to
whenever it is received from a
particular sender or group of senders.
Instead of manually moving the email to
the appropriate folder, the software
can manage the task for
you.
Organization is a very personal process
that requires regular maintenance and
at times, expertise. When it comes to
organizing or any of the tasks in
business, it's important to recognize
what you do well and what you do not.
Hiring a professional to assist in
tasks where you do not have expertise
can help get the job accomplished
quicker.
I hope these tips will help you get
organized and gain control over your
time. Keep in mind, the average person
spends about an hour every day looking
for things they cannot locate. That
amounts to two weeks a year. What could
you do with those two weeks?
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This Month's Book
Review
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"The Road Less Traveled" by M. Scott
Peck
This is a book
that comes with its own recommendation.
It was on the New York
Times Best Seller list for
over 20 years! Think of it. Twenty
years.
Why would you
want to read it? I think Peck is a
master of "cutting to the chase" about
living life with insight and grace. His
message is that both these attributes
will bring about personal and
professional fulfillment, but that we
are called to choose, that our lives
cannot become successful until we
decide for ourselves to take that
road.
Peck
is a psychiatrist whose unique
perspective comes from his patients'
stories of strength and courage. Each
one had come to a pivotal place in his
or her life, a definitive spot where a
life could change and be changed. The
stories belong to the readers and we
are inspired to choose the path to
excellence in "The Road Less
Traveled".
Special thanks for "This Month's Book
Review" article, given by:
Donna Gould, LCSW
Pittsford, NY
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Our
Sponsors
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Provides commercial cleaning in
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other cleaning companies. We
have been cleaning since 1989 and
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Contact Jane Moore
215-348-2333
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Bowden
Revenue Collection Services,
LLC
A
professional
commercial collection agency
focused on recovery
services for small an
medium-sized businesses in MD, VA
and DC. Bowden Revenue Collection
Services, LLC is a member of ACA
International, the Association of
Credit and Collection
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PO Box 1968 Frederick, MD 21702
Contact Dee
Bowden at 617-365-0814
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K2
Woodworking
Custom woodworking from
tables to beds to cabinets
to book cases. We also do
refacing of counter
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Fairport,
NY
Contact Ken Geith
at 585-425-3843
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Inspirational Quote of the
Month
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At the
moment of commitment the universe
conspires to assist
you.
Johann Wolfgang von
Goethe
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Welcome!
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Jan Conte, President and
owner of Your Collection Solution,
LLC.
Our goal for each newsletter is to
provide our clients and others with
informative collection tips to
keep their accounts receivables
manageable.
We would like to thank all contributing
authors who have taken the time to
share their knowledge
about various business topics. We
hope that these articles are
helpful to you as well.
Enjoy, and please feel free
to email me with any suggestions.
In addition, please feel free to
forward this newsletter to co-workers,
clients and friends.
Thank you!
Jan Conte, President
Your Collection Solution. LLC
1-866-497-1006
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For more information about our
debt collection services, please
visit our
website or contact us at
866-497-1006. We welcome the
opportunity to work with
you.
Your Collection Solution,
LLC
Disclaimer
Information:
The opinions of guest contributors
are not necessarily the opinions of
Your Collection Solution, LLC. The
information in this newsletter is
not to be perceived as legal advice.
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Would you
like to be able to accept credit cards
and process checks by
phone?
For more
information please contact Jan Conte
@ Jan@Yourcollectionsolution.com.
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